NPS Calculator

Calculate your Net Promoter Score instantly. Enter your survey response counts and get your score with a clear interpretation.

Enter your response counts

Based on a 0–10 scale rating question (e.g. “How likely are you to recommend us?”)

Promoters(Rated 9–10)

Passives(Rated 7–8)

Detractors(Rated 0–6)

Calculating scores manually is a pain.

Automate your NPS collection and get real-time scores without spreadsheets.

Promoters

Score: 9–10

Loyal enthusiasts who will keep buying and refer others.

Passives

Score: 7–8

Satisfied but unenthusiastic. Vulnerable to competitive offerings.

Detractors

Score: 0–6

Unhappy customers who can damage your brand through negative word-of-mouth.

Formula

NPS = ((Promoters − Detractors) ÷ Total Respondents) × 100

Passives are counted in the total but do not affect the score directly. NPS ranges from −100 to +100.