Word of mouth is earned. This is how you earn it.
Understand what your customers think — and what makes them refer you — with a simple feedback survey. No enterprise CRM, no monthly subscription. Starting at $3.
Free to build · No credit card required
- < 5 min
- from signup to your first response
- Start Free
- no credit card required
- $0
- monthly subscription fee
The Challenge
Why existing tools fall short
Small businesses live and die by word of mouth — but most have no structured way to collect, track, or act on customer feedback.
- Enterprise CRM platforms are too expensive and complex for small teams
- No way to know which customers are at risk of churning before they do
- Relying only on public reviews means learning about problems too late
- Inconsistent service quality goes undetected without regular feedback collection
SurveyReflex is built differently
Build unlimited surveys for free. Pay only when you need to collect responses — starting at $3 for 100 responses. No subscription, no monthly fees, no lock-in.
Create Your Customer Survey →Built for Your Needs
Everything you need — nothing you don't
Simple, Professional Templates
Ready-made templates for service businesses, retail shops, and local professionals. Looks credible without needing a designer or developer.
Share Anywhere in Seconds
Send via email, WhatsApp, or SMS — or print a QR code for your counter, receipt, or business card. No app required for your customers.
Google Review Funnel
Happy customers are prompted to leave a Google review. Unhappy customers submit private feedback — so you can fix issues quietly, before they post publicly.
Pay Per Campaign
Run feedback campaigns quarterly or seasonally. Pay for the response tier you need — no monthly subscription between campaigns.
Simple Process
Live in minutes — not days
Pick a small business feedback template
Share via email, SMS, or a QR code on your receipt
Use insights to improve service and generate more referrals
Free to build · No credit card required
Ready to Use
Start with a professionally designed template
Customizable in minutes — no design skills needed.
Post-Purchase Customer Satisfaction Survey
Comprehensive survey to gather detailed feedback on the entire customer journey from browsing to post-purchase support.
Net Promoter Score (NPS) Survey
Measure customer loyalty and likelihood to recommend your business with the industry-standard NPS framework.
Customer Support Experience Survey
Measure satisfaction and effort after a support interaction — CSAT, Customer Effort Score, and agent feedback in one short survey.
Website Feedback Survey
Find out why visitors come to your website, whether they succeed, and what is getting in their way.
FAQ
Common questions
Explore More
More survey solutions
Start Collecting Customer Feedback Like a ProStart collecting feedback today.
Professional surveys for small businesses. No subscription — pay only when you need responses. Starting at $3.